Delivery Details & Returns Policy
Shipping and Stock Status Our policy is to roast-to-order all orders of 2KG or more of any single offering and ship the next business day with normal 1-2 day delivery times. Smaller orders may take up to 4 days, depending on roast schedule and demand. ALL orders are shipped within 24 hours of being roasted so you are assured to receive the freshest roasted coffee possible. Deliveries are subject to carriers normal delivery times and dates/days.
Shipping & Handling Information With only a few exceptions, we don't charge our customers extra for heavy or oversized items delivered using our standard ground service within the Republic of Ireland or the UK . You pay only one shipping and handling charge based on the weight of your order. This charge will automatically be calculated for you at checkout. Orders that are split-sent to two different addresses-are considered separate orders and will be charged separate delivery charges. Delivery Charges
| Order Weight | Delivery Charge | | 0kg to 1kg | €7.00 | | 1.01kg to 1.7kg | €10.00 | | 1.7kg to 5kg | €12.00 | | Over 5kg | Free |
Sending Products to a Different Address If you wish to send your complete order to an address that is different than the billing address you provide us, simply enter the delivery address in the Shipping Information section at checkout. Splitting an Order Between Two Shipping Addresses If you are splitting the order between two addresses (i.e. sending some products to one address and other products to a different address), each order will need to be entered separately. See "Sending Products to a Different Address" above for instructions on sending products to an address different than your billing address. Shipping and handling charges will be added to each order. |